Trust our team to help your customers get answers so they can get back to the important stuff.
Customer Support
Our clients rely on Nitor Billing Services to answer questions from customers about their bills and their service. We are an extension of your team. We also ensure that if there’s a service outage or emergency, customers are quickly connected to the operations team that can address the issue.
Problem:
Solved
Accurate Accounts
Your customers receive timely and accurate bills for the service you provide. We keep track of payments as well as interactions between customers and our agents.
Experience: Exceptional
Count on a truly exceptional experience for your customers. We’re serious about representing your brand.
Delivering Exceptional Customer Experience
Customer Service
Our US based team is your front line for customer service calls and emails. We can also provide a self service portal.
Monthly Billing
We’ll create and send monthly bills for utilities. Bills can be sent via mail or email, whatever the customer prefers.
Payment Tracking
We apply payment data to customer accounts . Information is up to date and late payment calculation simple.